Business Mailing Address
NuMedia Systems USA, Inc.
20546 CARREY RD.
WALNUT, CA. 91789
(TEL) 909-598-5061
(FAX) 909-598-0810
Monday through Friday Business Hours
9 am ~ 5.30 pm
Sales & Customer Service Departments
We provide support via eMail or by calling direct 909-598-5061
CONTACTING TECHSUPPORT : If emailing technical support, please kindly provide return telephone number via email in case of an live support call back is needed. All support contact via email or by phone will be respond in the order it is received. Some support incident response will take longer.
PRODUCT WARRANTY SERVICE : If you suspect or conclude a malfunctioning product that is in warranty, please contact support department and let our technician verify the symptom and it is important to have a purchase receipt ready as an attachable email file (recommend) or printed receipt, our RMA department will issue an RMA# and complete warranty service instructions will be included.
DISCLAIMER : NuMedia and the licensed name brands are not liable or responsible to any damages due to unforseen reasons. Please note that support can be resolved instantly, some incidents will take additional research time. We care for our customers and frequently reminding users always be responsible take the time to have a daily back-up their data to avoid loss. Please allow up to 2 business day (excluding holidays & weekends) for support response. Thank you.
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